Tuesday, 7 May 2013

Active Listening - Jerrold Wong

1.Yes,I normally chat with people that I am familiar with,so we always have a topic that all of us are involved in to talk about.

2.I can assume that other people also have exciting things to share,and so I have to keep quiet to hear it.

3.I can check to see if I had been through whatever topic they have been talking about.If I do,I can share it with them.If I don't , I will keep quiet and listen to what they had to say.

4.If the friends are close and they have a serious problem,yes.

5.I feel irritated,and  that I am unimportant.

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